Terms of Delivery

Payment and Shipping EU

• The goods are delivered within the European Union
• All shipping costs include the applicable statutory value added tax

Shipping to Switzerland via MeinEinkauf.ch

For deliveries to Switzerland, we recommend using the service from MeinEinkauf.ch which will then take care of all customs formalities and delivery to your front door for a small fee. Our favorable shipping costs regulations for Germany then apply to your purchases with your MeinEinkauf.ch delivery address.

Please first register at MeinEinkauf.ch.

Shipping to third countries outside the EU

We are also happy to ship our products to selected countries outside the EU. However, purchasing our products from third countries is only possible as a business customer. Therefore, before accepting an order from third countries, we require the following complete and verifiable information about the identity of the customer company:

• Full company name
• Indication of the legal form of the company
• Correct company address (billing address & delivery address)
• Full name of the responsible person (e.g. managing director)
• Full name of the purchaser/contact person
• Phone number of the contact person
• Valid registration number of the responsible registration court
• Valid tax number

Companies from non-EU countries can also order as a non-registered guest in the EICKELIT professional shop. However, in order to ensure that the often necessary official requirements and formalities are processed smoothly, we recommend that all customers from third countries create a customer account in the EICKELIT professional shop before placing their order and contact us beforehand.

All additional expenses, customs duties, taxes, fees or charges associated with shipping to a non-EU country must be borne by the buyer.

Cost of Shipment

We ship either by DHL or by a forwarding agent (curbside), depending on the actual weight of the shipment, whichever is cheaper.

The shipment weight is calculated using the following formula:

((Number [Product 1]) x (Individual weight [Product 1])) + ((Number [Product 2]) x (Individual weight [Product 2])) + ... + ((Number [Product n]) x ( Individual weight [product n])) = shipment weight

The shipping fee is derived from the calculated shipment weight according to the following table rates (shipment weight [kg]; fee [EUR]):

 

Shipping Weight	DEU	EU - Zone 1	EU - Zone 2	EU - Zone 3
< 2,99	4,50	13,50	15,50	16,90
3 - 4,99	6,50	15,30	17,60	19,10
5 - 9,99	8,00	18,90	21,70	23,60
10 - 19,99	12,20	29,70	34,20	37,10
20 - 31,49	14,50	40,50	46,60	50,60
31,5 - 44,99	22,50	63,00	72,50	78,80
45 - 62,99	29,00	79,20	91,10	99,00
63 - 99,99	45,00	85,50	98,30	106,90
100 - 249,99	60,00	94,50	108,70	118,10
250 - 499,99	80,00	117,00	134,60	146,30
500 - 999,99	125,00	175,50	201,80	219,40
> 1.000	190,00	270,00	310,50	337,50

 

EU - Zone 1: AUT, BEL, LUX, NLD

EU - Zone 2: CZE, DNK, ESP, FRA, GBR, HUN, ITA, POL, SVK, SVN, SWE

EU - Zone 3: BGR, CYP, EST, FIN, GRC, HRV, IRL, LTU, MLT, PRT, ROU

The actual product weight may differ slightly from our information on the product pages. The amount of packaging material used is also not predetermined. The actual shipment weight may therefore differ from the calculated shipment weight. Our product weights stated on the product pages are therefore always and exclusively decisive for the calculation of shipping costs.

Orders from countries that belong to the EEA but not the EU (ISL, LIE, NOR), we ship within the EU or allow self-collection.

When shipping to non-EU countries, additional taxes or costs (e.g. customs duties) may be incurred in the context of your order, which are not paid by us or invoiced by us, but are paid by you directly to the responsible customs or authorities . For details, please contact the relevant authorities.

Delivery Times

• Unless otherwise specified in the respective offer, the delivery of goods in stock within Germany (except islands) takes place within 2-3 working days
• The delivery of customer-specific configured articles takes place after order-related production within approx. 2-3 calendar weeks (impregnated polishing discs approx. 3-4 calendar weeks)
• Below you will find the additional maximum duration in days that you have to add to the delivery times for shipping to other countries to the delivery time specified for the respective article: [EU-Zone 1] +3 working days; [EU-Zone 2] +5 working days; [EU-Zone 3] +7 working days
• In the case of payment in advance, the deadline for delivery begins on the next working day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after the contract is concluded and ends with the expiry of the last day of the deadline. If the last day of the period falls on a Saturday, Sunday or a public holiday recognized by the state at the place of delivery, the next working day will take the place of such a day.
• There are no deliveries on Sundays and public holidays
• If items have been ordered with different delivery times, we will send the goods in one consignment, unless we have made a different agreement with you. The delivery time then corresponds to that of the ordered article with the longest delivery time
• We will inform those who collect the goods themselves about the availability of the goods and the pick-up options. We do not charge any shipping costs for collection by the customer

EU business customers

Section 4 No. 1b in conjunction with Section 6a of the German Value Added Tax Act (UStG) stipulates that goods that an entrepreneur from one EU country delivers to another entrepreneur in another EU country, within the framework of the so-called intra-community delivery are tax free. In order for such a tax-free delivery to be possible, the buyer of the goods must be an entrepreneur and purchase the goods for his company. By providing a valid sales tax identification number (VAT ID), the customer documents that he is subject to sales tax regulations in another member state.

In order to be able to supply you as an EU business customer tax-free in another member state, we first need your valid VAT ID. Please tell us your valid VAT ID by email or via our Contact form. After we have determined the validity of your VAT ID, we will immediately activate your business customer account for intra-community tax-free delivery.

Accepted Payment Options

• Prepayment by bank transfer
• Credit Card (Mastercard, Visa)
• PayPal
• Klarna
• EPS (Electronic Payment Standard)
• IDeal
• Bancontact
• Przelewy24